You may want to include more information here about the target group and the purpose of the assessments (eg formative, summative, recognition)
List each assessment task's title, type (eg project, observation/demonstration, essay, assingnment, checklist) and due date here
Assessment task 1: [title] Due date:
(add new lines for each of the assessment tasks)
Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.
Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.
| Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice | Yes | No | Comments/feedback |
|---|---|---|---|
| Confirm and record the source, nature and priority of customer request | |||
| Review request to determine details of request and type of information needed | |||
| Determine whether request is within own area or expertise and/or scope of responsibility and redirect request to relevant person as appropriate | |||
| Check authority to release information according to workplace procedures and relevant personnel | |||
| Seek input from customer and/or supervisor and/or technical experts to confirm or clarify details of request and select appropriate format of response | |||
| Identify structure for information needs based on topics, questions or other aspects of request | |||
| Identify sources and locations of information relevant to request | |||
| Liaise with supervisor to resolve any problems with accessing information | |||
| Extract and copy the required information | |||
| Check that the information is accurate, complete and reliable and conforms to workplace requirements | |||
| Address any information gaps or deficiencies by sourcing additional information or obtaining inputs from relevant personnel | |||
| Liaise with customer on expected timeframes and progress of response in accordance with workplace procedures | |||
| Develop structure for response to meet details of customer request | |||
| Determine relevant information and incorporate into draft response using clear, concise language and appropriate language style | |||
| Read draft response and make amendments to improve clarity of writing | |||
| Check spelling, punctuation and grammar and correct any errors | |||
| Release information to customer in accordance with communication and approval procedures and using method appropriate to priority, cost, confidentiality and customer facilities | |||
| Liaise with customer to confirm response meets their needs and discuss any amendments or other actions arising with supervisor | |||
| Record details of request and information supplied in accordance with workplace procedures | |||
| Notify relevant personnel of request and response in accordance with workplace procedures | |||
| File or store records in the designated place in accordance with workplace procedures |
Student name:
Student ID:
I declare that the assessment tasks submitted for this unit are my own work.
Student signature:
Result: Competent Not yet competent
Feedback to student
Assessor name:
Signature:
Date:
Student name:
Student ID:
Assessment task 1: [title] Result: Competent Not yet competent
(add lines for each task)
Feedback to student:
Overall assessment result: Competent Not yet competent
Assessor name:
Signature:
Date:
Student signature:
Date: